Refund / Cancelation Policy
Most purchases by consumers are protected by the Consumer Contracts Regulations 2013 which give consumer buyers the right to cancel the purchase within 14 days of receiving the item.
You're legally obliged to inform consumers about their right of cancellation before the purchase.
Returns accepted for this item.
Your buyer should cancel the purchase within 14 days after receiving the item.
Return postage will be paid by your buyer.
Additional returns policy details:
Customers have 14 working days starting from the date the item was delivered when returning item/s to R.P.Diesel Ltd.
We do not accept item/s outside of this time frame. When returning an item/s it is the customer’s responsibility to pay the return postage costs unless the item supplied is damaged, faulty or incorrect.
Customers can arrange their own shipping of the purchased item/s or we can arrange to collect the item/s. There is a charge for this service. If customers choose to return goods themselves they are responsible for the safe transit of the item/s until we have received the goods. Once the goods have been received, inspected and are deemed to be in the original condition with the original packaging a refund will be made via the original payment method.
R.P.Diesel Ltd will not be held responsible for any damage caused by the customer to any item/s purchased that have been used against the manufacturer's instructions or misused in anyway.
R.P.Diesel Ltd will not be held liable for any costs incurred by the customer resulting from item/s purchased regardless of circumstance or situation. This includes but is not limited to costs incurred for any fitting, removing or re-fitting as a result of the incorrect, damaged or faulty item/s being supplied.
Contact us immediately if you need to return an item via firstname.lastname@example.org email or call our support line 02088851763, 07475666997.
All returns must be accompanied with a R.P.Diesel Ltd. Invoice with the reason for return clearly written on the invoice. Also include a contact telephone number or email adress.